ForwardVu Solutions Inc. is a recently formed company incorporated in 2010. The consultants within ForwardVu have worked together over the past seven years with major corporations; federal, provincial and municipal governments as well as Tier 1 consulting firms.
As a company, ForwardVu leverages our proven track record working together, and aligns our goals of providing higher value solutions to our clients by:
- Leveraging a team approach to providing consulting services, bringing the best consulting resources to meet our client needs;
- Improving our consultants through the effective use of knowledge sharing, training and consultant development;
- Supporting your investments to develop and rapidly deploy innovative and results-driven methodologies and tools;
- Ensuring that senior consultant oversight, quality assurance methods, and subject matter expertise are available to all our consultants, across all our projects;
- Providing the ability to offer full solutions to our clients by partnering our business transformation and service delivery capabilities with technology solution firms.
Our consultants are specialists in the Customer Relationship Management (CRM) space, with a deep focus on the telecom industry, utilities retail and government services. Our innovative approaches include specific “voice of the citizen” and “voice of the customer” aspects that target and tune strategy from an outside-in, customer perspective.
Our solutions and transformation capabilities extend to service channel design and implementation.
These approaches can dramatically reduce time to benefit and help structure implementation projects to reduce costs and promote proper integration of business capabilities into real eservices while mitigating risk over the implementation lifecycle.