In the past year, our company’s consultants have worked together on several large projects within the public sector. These projects have been focused on citizen service delivery, multi-channel management and web portal design and development. These projects varied in length from 4 to 12 months, were of high complexity across client organizations and business area, and supported project budgets of up to $80 million.
Recent past projects have included:
- City of Ottawa – Ottawa.ca and ServiceOttawa: The City of Ottawa is undertaking a $80M service transformation that involves the redesign of services to citizens and businesses. ForwardVu Solutions Inc. is responsible for evolving the original vision into operational reality and leading all aspects of web channel user experience design, segmentation, service clustering, and web design for the next generation of the Ottawa.ca and Serviceottawa.ca web channel components.
- Government of Saskatchewan – Business Portal: ForwardVu Solutions established the design, build and next steps roadmap for a Stage 1 (Saskatchewan Business Registry) of a new online business portal project for the Province of Saskatchewan to be implemented in Microsoft SharePoint and CRM applications. This included the establishment of the solution methodology, design, and leading user experience focus groups
- British Columbia – Digital Marketing & Tactical Evolution Strategy: ForwardVu Solutions developed a digital marketing strategy and next steps for the evolution of the award winning WelcomeBC web portal. The project evaluated global leading practices in government and private sector web services for application to the site strategy in order to become the primary online presence for Immigration to British Columbia. An “outside-in” strategy was developed with short term tactics and action steps for immediate site changes that took advantage of the 2010 Winter Olympics as an interest generating trigger event